Cancellation policy


Right of withdrawal

You have the right to revoke a purchase contract concluded with Werbemedien Toccori & Toccori GbR within fourteen days without giving reasons. Your revocation must be in writing. For this purpose, we have included a sample revocation for download in this area. Of course you can also use our web form. The cancellation period is fourteen days from the day the contract was concluded or the order was placed. Digital download items that are loaded from our system or delivered by us, used or worn, damaged items are excluded from cancellation. When ordering, please check the item carefully (type, color, size, etc.) to avoid unnecessary returns. To exercise your right of withdrawal, you must inform us (Advertising media Toccori & Toccori GbR team, Eschweilerstraße 70, D-52477 Alsdorf, Tel: +49 (2404) - 9760618, Fax: +49 (2404) - 9760619, email: info of your decision to revoke this contract/service contract or order by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample notification form for this, but it is not mandatory. You can access the form via the PDF symbol. The same regulations apply to commercial customers as to end consumers.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

"Refined items are fundamental excluded from revocation!"

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    Consequences of revocation

    If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

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